Terms of Service
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1. Acceptance of Terms
By accessing and using QuickCard.Digital (the "Service"), you enter into an agreement with Custom Made Digital s. r. o. and agree to be bound by these Terms of Service. If you do not agree to them, please do not use the Service.
2. Description of Service
QuickCard.Digital provides a platform for creating, managing, and sharing digital business contact cards. Our services include:
- Digital business card creation and customization
- QR code generation for easy sharing
- Team management features (Team and Enterprise plans)
- Corporate branding customization
- Contact card search and management
3. User Accounts
To use certain features of the Service, you must register for an account. When you register, you agree to:
- Provide accurate, current, and complete information
- Accept the current Terms of Service and Privacy Policy during signup
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
4. Subscription Plans and Payments
4.1 Plans: We offer Free, Individual, Team, and Enterprise subscription plans. Details of each plan are available on our pricing page.
4.2 Payments: Paid subscriptions are billed monthly or annually in advance, according to your selected billing interval. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis.
4.3 Price Changes: We reserve the right to change our prices. We will notify you at least 30 days in advance of any price changes.
4.4 Statutory consumer withdrawal: If you are a consumer and purchased a paid subscription online, you may withdraw from the contract without giving a reason within 14 days after it is concluded, unless a lawful exception applies. Just send us an unequivocal notice, either through our online form or by email to support@quickcard.digital. We will promptly confirm receipt of an online notice by email. If we are required to return payments, we will do so within 14 days after receiving your notice, using the same payment method you used, unless we expressly agree otherwise. Your mandatory consumer rights always prevail over these Terms. Open the withdrawal form.
4.5 Immediate service start: At checkout you may give us your express consent to start providing the Service immediately after payment, before the 14-day withdrawal period ends. If you then withdraw before the Service has been fully performed, you will pay a proportionate part of the price for what was provided up to the withdrawal, where the law allows it and the statutory information and consent requirements were met. The right of withdrawal ceases once the Service has been fully performed, under the conditions laid down by law.
4.6 Voluntary 30-day money-back guarantee: Beyond your statutory rights, we offer one full refund of the amount actually paid for an eligible first purchase of a monthly or yearly Individual or Team subscription, if you request it within 30 days after the first successful charge. The guarantee is available to consumers and business customers alike, but only once per person or organisation. It does not cover subscription renewals, reactivations, plan changes, added seats, Enterprise or custom contracts, duplicate claims, or cases of fraud or abuse. We verify eligibility against the payment records in Stripe. Once the refund is processed, the paid subscription ends and the account moves to the Free plan. This voluntary guarantee in no way limits your statutory rights.
4.7 Cancellation: You may cancel a paid subscription at any time from the Subscription page. Cancelling only turns off automatic renewal: the paid plan stays active until the end of the billing period you have already paid for, and the account then moves to the Free plan. Cancellation by itself is not a refund request or a statutory withdrawal; use the separate online form for those. If you select your subscription in that form, we also schedule it not to renew while your request is reviewed.
5. Acceptable Use
You agree not to use the Service to:
- Violate any laws or regulations
- Infringe on intellectual property rights of others
- Upload or transmit viruses or malicious code
- Spam, phish, or engage in fraudulent activity
- Impersonate any person or entity
- Collect, store, or share another person's contact data without a valid legal basis or required privacy notice, or otherwise in breach of data-protection law
- Interfere with or disrupt the Service or servers
Saved business contacts in Wallet:
When you manually add, scan, edit, export, or share another person's contact details, you agree to:
- Add and use only business contact details that you may lawfully process, and provide any privacy information required by applicable law
- Keep the data relevant, limited, accurate, and no longer than necessary for your stated purpose
- Handle data-subject requests for contact data for which you or your organisation acts as controller, with our reasonable assistance where required
- Export or share a saved contact only with authorised recipients and for a lawful purpose
- Not use this feature to store special-category data, children's data, or private or sensitive notes
6. Intellectual Property
6.1 Our Content: The Service and its original content, features, and functionality are owned by QuickCard.Digital and are protected by international copyright, trademark, and other intellectual property laws.
6.2 Your Content: You retain your rights in content you provide and confirm that you are authorised to provide it. You instruct us and grant only the limited rights needed to host, process, display, and transmit that content to provide the features you choose. This does not transfer ownership or permit independent use.
7. Data Privacy
Your privacy is important to us. Please review our GDPR Privacy Policy to understand how we collect, use, and protect your personal information.
8. Service Availability
We strive to provide continuous service availability, but we do not guarantee that the Service will be uninterrupted or error-free. We reserve the right to modify, suspend, or discontinue the Service at any time with or without notice.
Territorial availability: we offer the Service worldwide, but currently do not offer or provide it to consumers residing in the United Kingdom. We may change the list of territories where the Service is available at any time; such a change does not affect subscriptions already in force.
9. Limitation of Liability
To the maximum extent permitted by law, QuickCard.Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.
10. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including:
- Breach of these Terms of Service
- Fraudulent or illegal activity
- Non-payment of fees
- At our sole discretion
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by email or through the Service, including our public release notes page. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Slovak Republic, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts of the Slovak Republic. Before initiating legal proceedings, we encourage you to contact us to resolve any disputes amicably.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Company: Custom Made Digital s. r. o.
Registered office: Lermontovova 911/3, 811 05 Bratislava – mestská časť Staré Mesto, Slovakia
IČO: 57 618 810
DIČ: 2122847089
Registration: Obchodný register Mestského súdu Bratislava III, oddiel Sro, vložka 199324/B