Frequently Asked Questions

QuickCard.Digital is a platform for managing digital business cards, for individuals and for corporate teams. You create a card, style it to match your brand, and share it through a QR code, so you no longer need printed cards to look professional.

You create a digital business card with your contact details, style it with your branding (colors, logo), and share it through a unique QR code. When someone scans that code, they see your card straight away and can save your details to their phone.

Yes. A digital card in place of a printed one cuts down on paper waste. There is no need to print hundreds of cards, most of which end up in the bin anyway.

No, QuickCard.Digital runs in any web browser. Recipients scan the QR code with their phone camera and your card opens right away. There is nothing to download.

We offer four plans: Free (1 default card, no customization), Individual (€3/month, 1 card with your own branding), Team (€5 per user per month from 5 users, including team management), and Enterprise (custom pricing, MS Active Directory integration, custom design, and unlimited users).

The Free plan includes 1 default business card with a QR code carrying our logo. The card is white with black text and cannot be customized. It is there so you can try the service.

The Individual plan (€3/month) gives you 1 business card with full customization: your own logo on the QR code, your company name, custom colors, and complete control over the branding. It suits freelancers and solo professionals.

The Team plan starts at €5 per user per month for 5 or more seats. You pick the number of seats you need (minimum 5), and larger teams get a volume discount. You can change the seat count at any time.

The Enterprise plan covers MS Active Directory integration with auto-access for new users, custom card design including fonts and typography, CSV export for Outlook contacts, custom attributes (department or parking card, for example), custom PWA branding, single-tenant or multi-tenant hosting, and priority support with an SLA.

Yes. You can move from Free to Individual or Team at any time, and adjust the seat count on the Team plan as you need. Enterprise plan changes go through our sales team.

The Free plan lets you try QuickCard.Digital with no payment card required. You can move to a paid plan whenever you need more features.

Yes. On the Individual, Team, and Enterprise plans you can set colors, add your logo, set your company name, and brand your QR code. Enterprise also allows custom fonts, typography, and a fully custom card design.

Yes. The Individual, Team, and Enterprise plans let you upload your company logo, which appears on your digital card and can be added to the QR code as well.

Every digital card has a unique QR code pointing to your contact details. When someone scans it with their phone camera, they see your card immediately. QR codes on the Free plan carry our logo; paid plans use your own branding.

Your name, job title, company, phone number, email, website, and social media links. The Enterprise plan also supports custom attributes such as department, office location, or parking card number.

The Free and Individual plans include 1 card. The Team plan gives every team member a card. The Enterprise plan handles as many as your organization needs.

The Team plan gives you one place to manage every team member, assign roles, apply unified branding across all cards, search your colleagues' cards, and invite new members by email or a shareable link.

You can invite team members by email or generate a shareable invitation link. Team members receive an invitation and can create their own contact card with your company's unified branding. For events, you can use CSV bulk import to invite multiple people at once.

Bulk import invites several team members at once: you upload a CSV file with their details. It earns its keep at conferences, trade shows, and corporate events, where you need to onboard a lot of people quickly.

Yes. The Team and Enterprise plans include search, so you can find and open any team member's card quickly. In larger organizations it is the fastest route to a colleague's contact details.

Unified design means every team member's card carries the same colors, logo, fonts, and styling, so the whole organization looks consistent from the outside.

Yes. You can raise or lower the seat count on your Team plan at any time. Pricing is recalculated automatically, and volume discounts apply to larger teams.

The Enterprise plan can connect to Microsoft Active Directory, so authentication and user management run through your existing identity. New users added to your AD get access automatically, single sign-on (SSO) works, and user records stay synchronized.

Single-tenant means your organization gets a dedicated, isolated instance of QuickCard.Digital with complete data separation. Multi-tenant means several organizations share the infrastructure while their data stays separate. We can help you pick the one that fits.

Yes. The Enterprise plan includes CSV export that formats your cards for direct import into Microsoft Outlook. We also have a contacts merger for syncing and updating existing entries.

The Enterprise plan lets you add custom attributes to a card beyond the standard details: department, office location, parking card number, building access level, employee ID, or anything else that makes sense in your company.

Yes. The Enterprise plan lets you give the PWA your own logo, name, and branding. The result reads as your own company app, with our brand nowhere in sight.

Enterprise customers get priority email support with guaranteed response times (SLA), a named account contact, help with rollout, training sessions, and support for custom integrations.

Yes. We encrypt data in transit and at rest using industry-standard encryption. Your data sits in the cloud with regular backups. The Enterprise plan can add further security features and compliance certifications.

Your data is stored in secure, EU-based cloud infrastructure with automatic backups and redundancy. The Enterprise plan can also cover specific geographic data residency requirements.

Yes. Your data is yours, and you can export your contact details at any time. The Enterprise plan adds advanced export options, including CSV for Outlook and other systems.

An internet connection is currently required to load account, card, and Wallet data. An already open screen may remain visible during a brief outage, but reliable offline reopening and synchronization are not yet supported. Recipients need internet to open a shared card, then they can save the contact to their device.

QuickCard.Digital is designed to support GDPR-compliant use through EU-region storage, access controls, deletion tools, and transparent processing information. Compliance also depends on how each user or organisation uses the Service and fulfils its own responsibilities as a controller.

You can share your card several ways: show the QR code for someone to scan, send the direct link by email or messaging app, or embed the QR code in an email signature, a presentation, or marketing material.

Certainly. Digital cards suit conferences, trade shows, networking events, and ordinary meetings. You show your QR code and the other person saves your details on the spot. The Team plan also supports CSV bulk import for event attendees.

Yes. When someone opens your digital card, one tap saves your contact details straight into their phone's contacts. Nothing is typed by hand.

When someone shares a card with you, you save it into your wallet, which is available on every plan, including Free. Cards in your wallet stay live: when the owner updates their details, the saved card updates too. You can also receive cards as email invitations and accept or decline them right in your wallet.

Yes. This is where a digital card earns its place: you change your details whenever you like, and everyone holding your QR code sees the current version. Nothing gets reprinted or handed out again.

No, your QR code is permanent and keeps working for as long as you have a QuickCard.Digital account. Update your details and the same QR code shows the new card.

Click "Start free" on our homepage, enter your email address, and create a password. You will get a verification email to activate the account, and can start building your digital card straight away.

You can move from Free to Individual or Team on the Pricing page and adjust Team seat quantities from the Subscription page. Self-service switching between Individual and Team or between monthly and yearly billing is not currently available; contact support if you need help with one of those changes.

We accept all major credit cards (Visa, Mastercard, American Express) and debit cards through Stripe, our secure payment processor. Enterprise customers can also request invoice billing.

Yes. Cancel it from the Subscription page to stop renewal. The paid plan remains active until the end of the current billing period and then automatically downgrades to Free. Ordinary cancellation does not request a refund or statutory withdrawal.

Use the continuously available withdrawal form linked in the footer or send an unequivocal notice to support@quickcard.digital. No reason is required. The online form immediately records the date and time and sends a durable email confirmation. Statutory eligibility is assessed separately from the voluntary guarantee.

Yes. Separately from statutory rights, eligible first Individual or Team purchases have a voluntary 30-day money-back guarantee for the amount actually paid. It applies once per person or organisation and excludes renewals, reactivations, plan changes, added seats, Enterprise/custom contracts, fraud, duplicate claims, and abuse. Submit the online form; we verify the initial Stripe charge before refunding.

Email our support team at support@quickcard.digital. Free and Individual plan users get email support, Team plan users get priority email support, and Enterprise customers get dedicated support with guaranteed response times.